Questions & Answers

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Questions & Answers

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  • What type of dolls do you create?  

I create custom vinyl dolls with cloth bodies such as Apple Valley and Reborn Babies.  I make the 18" Apple Valley doll, similar to the popular American Girl Doll, in both boys and girls. I also remake other dolls including the American Girl Doll.  I clean them, restring their arms and legs restuffing them with clean polyfill.  I then add new wigs and clothing if needed.  I also make these in both boys and girls.  Many people have asked for a boy doll to go with their American Girl Collection.  I can customize these dolls to look like your child.

  • How do I contact you?

Owner:  Pat Gabriault

Email:  auntpatty@auntpattyskids.com

Company name:  Aunt Patty's Kids

Website:  www.auntpattyskids.com

  • Are these Dolls created totally from scratch?

No.   Some are doll kits which I put together and enhance.  Others are vinyl dolls completely disassembled and "reborn" to better resemble a real living baby. For more information on reborning see my reborn page.

  • How do I get a doll to resemble a particular baby?

You can send a photo of the baby along with a detailed description. Together we can pick the features that most closely resemble that particular child.  Custom dolls can take 2-6 weeks to complete, depending on stock on hand.

  • What happens to the photo I send?

If your photo is sent US mail, it will be returned to you unharmed.  If sent by email, it will be deleted from my computer when the information is no longer needed.  Your photo would never be used on my website without permission.  However, a photo of the doll created may be shown on the site.

  • How do I order a doll or accessories from you?

Ordering on line may be done with a few simple steps.  Simply choose the doll, or custom order one, and check the "Submit Order" button.  If you wish to order additional accessories or clothing click the "Continue Shopping" button.  When you have finished shopping, click the "Go To Payment" button to checkout.  I accept PayPal, cashiers checks or money orders.  If payment is made by personal check or Echeck your payment will be held till it clears.  If ordering a custom doll contact me for details.

  • How much do these dolls cost?  Do you require a deposit?

    The cost varies for each doll.  See the item description for details.  The cost of shipping and handling will be added to your total order.  Payment is expected within 10 days to receiving the photo of your finished doll.  I do charge a non-refundable deposit when ordering a custom doll.  This will be deducted from the final cost of our completed doll.

  • How much do you charge for shipping and handling?

Shipping charges are based on weight.  They will show up, for your approval, on checkout

  • What if I don't like the completed doll?  Can I return it for a refund?

Every effort is made to help you imagine what your new doll will look like..  Photos will be sent prior to completion of the sale for your approval. I do however understand that once your doll arrives it may not be quite what you expected.  That is why I offer a 7 day return policy.  If you decide within 7 days that this doll is not what you wanted, return it to me in it's original packaging and I will send you a complete refund excluding shipping charges.  Custom, made to order dolls, will forfeit the non-refundable deposit.

  • More questions and feedback?

Please send Email with any questions or feedback to

auntpatty@auntpattyskids.com.  

Customer satisfaction is top priority.